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Introducing Cohere Replay
The Command Center for Customer Success
Cohere helps you see what your customers are seeing, and engage with them face-to-face.
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Multiplayer
Voice
Video
Replay
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Customer interaction superpowers
Support
Onboarding
Product
Effortless support
Customers want a solution, and you want context on their issues. Seamlessly access your users' screens with Cohere, and solve their issues without any frustrating back-and-forths.
Cohere has really improved our Customer Support process, from easy access to understanding their immediate needs and assisting them in a more efficient way. Our customers are amazed at how easy it is for them to have someone from our team interact with them in seconds.
Gladymar Rivera
Customer Support Specialist, BrainHi
See how users interact with your product
Search names and emails
Peter Roberts
LIVE
peter@notis.so
Durham, NC
Peter Roberts
LIVE
Monitor product issues in real-time
See users interact with your product in real-time with subsecond latency. Instantly view and search for sessions as soon as users log in, and see the big picture with Grid View.
Reveal pain points that are hurting conversion
Understand where customers are frustrated or confused. Drill into specific URLs or users to see the impact on your product's critical pathways and identify improvements.
Find and capture errors at the source
Surface previously unseen issues, and debug in-depth by capturing console logs and Javascript exceptions. See exactly when errors occurred and why they happened.
Without Cohere
With Cohere
With Cohere, you can skip the endless, frustrating back-and-forths and jump straight to helping your customers out.
Integrates with the tools you already use.
Cohere integrates seamlessly with your existing tools, so you can engage with customers and get a comprehensive view of their digital experience from anywhere.
Works with everything.
Cohere works on all of your users' devices and with the latest web technologies, regardless of language or framework.
ReactReact
IframeIframe
CanvasCanvas
Styled ComponentsStyled Components
SafariSafari
CSSOMCSSOM
FirefoxFirefox
EmotionEmotion
VueVue
ChromeChrome
Shadow DOMShadow DOM
EdgeEdge
AngularAngular
Loved by customer-facing teams
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Sessions per day
Average time to integrate
Average savings in handle times
Ready to get started?
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Simple, transparent pricing for startups to enterprises.
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Set up Cohere
Get up and running in as little as 5 minutes.
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